Shipping Policy
Shipping is a critical component of the e-commerce experience, particularly in the trading card game industry, where timely delivery can significantly impact gameplay and collection strategies. At Card Evolved, we prioritize efficient and reliable shipping methods to ensure that our customers receive their premium Japanese trading card game products in optimal condition.
All orders are processed within a specified timeframe, typically within 1-3 business days. This processing time allows for the careful handling and packaging of items, ensuring that they are protected during transit. Once an order is shipped, customers will receive a confirmation email containing tracking information, allowing them to monitor the progress of their shipment.
Shipping options may vary based on the destination and the weight of the package. Standard shipping is generally available for domestic orders, while expedited shipping options may be offered for those requiring faster delivery. It is essential to note that shipping costs are calculated at checkout and are based on the selected shipping method and destination.
For international shipments, including those to the European Union, customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping costs at checkout. It is advisable for customers to familiarize themselves with their country's import regulations to avoid any unexpected charges upon delivery.
In the event of shipping delays, which can occur due to factors such as weather conditions or carrier issues, customers are encouraged to reach out for assistance. Our customer service team is equipped to provide updates and support regarding any shipping inquiries.
To ensure the safe arrival of products, all shipments are packaged with care. This includes the use of protective materials to prevent damage during transit. Customers should inspect their orders upon receipt and report any discrepancies or damages immediately to facilitate a resolution.
In summary, Card Evolved is committed to providing a seamless shipping experience for our customers. By understanding the shipping policies and options available, customers can make informed decisions that enhance their trading card game experience.