FAQs

 

What types of trading card products do you offer?

Card Evolved specializes in premium Japanese trading card game products. Our selection includes exclusive booster boxes such as the Black Bolt Deluxe Edition and the Pokémon 151 SV2A, which are known for their intricate artwork and rare variants.

How can I enhance my gameplay strategies with your products?

Our curated selection of trading cards is designed to enhance gameplay strategies for competitive players. By incorporating unique and valuable cards into your deck, you can improve your chances of success in tournaments and casual play alike.

What should I do if my order arrives damaged or incorrect?

Upon receiving your order, it is important to inspect the items immediately. If you find that the item is defective, damaged, or incorrect, please contact us right away. We will evaluate the issue and work to resolve it promptly.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase. For more details on the return process, please refer to our return policy.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please contact us for clarification.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item?

The fastest way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item you wish to acquire.

Do you ship internationally?

Yes, we do offer international shipping. However, please be aware of any potential customs duties or taxes that may apply upon arrival in your country. It is advisable to check with your local customs office for specific regulations.